D14 Privacy Policy

D14 is committed to protecting the privacy and personal data of our users in accordance with Malaysian privacy laws. This policy explains how we collect, use, store, and safeguard your information when you interact with our platform.

Information Collected

We collect various types of information including:

Account Information: such as name, email address, phone number, and registration details.
Device & Browser Information: including IP address, browser type, and device data for performance analysis.
Local Payment & MYR Information: data related to transactions and financial records.
Cookies & Usage Data: to enhance user experience and understand platform usage patterns.

Purpose of Information Use

Collected information is used to manage user accounts, securely process transactions, improve services, and send account-related and legitimate promotional communications. Data is also employed to comply with local legal requirements and prevent fraudulent activity.

Cookies & Tracking

D14 uses cookies to save user preferences and collect website traffic data. This helps us provide a more personalized and seamless experience. You can manage cookie settings through your browser options.

Data Storage & Security

We secure your data using advanced methods like SSL encryption and internal access controls. Data is retained only as long as legally required or needed for our services. Every step is taken to protect your information from unauthorized access.

D14 does not sell your personal information to third parties. We may share data with service providers who support platform operations—such as payment processors and technical support—with strict confidentiality and data protection guarantees.

User Rights

Users have the right to access, correct, or delete their personal data by submitting a request to d14. We are committed to responding promptly and complying with Malaysian data protection regulations.

Policy Changes

D14 reserves the right to update the privacy policy from time to time. Any changes will be posted on the site and take effect upon publication. Continued use after updates signifies your acceptance of the revised policy.

Data Security & Support Contact

Your data security is our top priority, and we utilize multiple technologies to ensure it. For any inquiries or further information, please contact our ready-to-help support team.